General

Promotions

• Modere GO Promotion

Delivery & Tracking

• How to track your Modere Delivery via StarTrack
• Shipping Information - Rates and Delivery for Australia
• Returns Policy
• Can I cancel, change or update my order?
• Shipping Information - Rates and Delivery for New Zealand

Account and Order Support

• Suburb/State/Postcode in delivery address
• Can I pay for my products using Afterpay, zipPay or other digital forms of Layby?
• Customer Birthday Credit
• Do we pay more in Australia for our Modere products?
• How do I create an account with Modere?
• How to create a new Social Marketer account

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Product Library

• SHAPE - Brief description
• Absorption Rates of Modere supplements
• Adult Multivitamin vs Adult Multivitamin + Botanicals
• Are your products Australian Made?
• AXIS PHYTOGOLDS FAQ
• AXIS PHYTOGREENS FAQ

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Live Clean

• COVID-19 FAQ'S
• FAQ's from Customers - Are we being accountable to our Live Clean Mission
• Packaging
• Reducing Waste - Why don't we have refillable containers?
• Safe Plant Treatment

Social Marketer Information

• Modere Global Shop Shipping information
• SRC 2021 FAQ's
• INDIA Pre-Launch FAQ's
• Shifting Retail Placement Suite
• Email Notifications
• Annual Social Marketer Fee is Changing - email notification

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